As a mid-sized service provider with a highly focused sector and service specialty,
we can boast enviable financial strength and stability and are proud to be engaged
in several long-term and high profile customer relationships. This combination of
sector specialty, commitment and stability sets us apart from other service providers
and has helped establish Echo as a trusted partner to regulated organisations.
A track record of smooth implementations, specialist consultancy and market leading customer service all highlight Echo's reliability. Evidence of high-performance service delivery is complemented by a high-performance business culture: Echo's people, from contact agent to executive board, are recruited on the basis of the value they can add to our customers and the regulated industry experience they can bring to help move us forward. More >>
Echo Managed Services, the leading customer process management services provider to UK utilities and public sector, is delighted...
Echo Managed Services is delighted to have been awarded the contract to deliver its market leading billing system...
Echo team member wins Call Centre Helper Agent of the Month